Friday, June 12, 2015

 WHY WE DO WHAT WE DO:

The 'deal'.  
Well, yes, learning about the merchant card processing industry was a huge draw.
The money.  
Well, that's always on the table for any networker worth his/her salt.
The reality.
Only a story will work here, so listen up. I've told new people for several months now that we have yet to meet a merchant who is not being taken advantage of by his current processor. And that really is the truth. 
But listen to this story from yesterday. Mike has a church prospect who had called -- they're going to do a fireworks display and they wanted to order some phone swipers. Mike met with them, and they were intrigued with also getting the terminal for the church and getting into the digital age. Very small church in Sanger. They called  yesterday with another pastor to sit in with them regarding the swipers for the fireworks booths. I went with Mike. The pastor that they called  had already signed a contract with a company and this is the deal that he told me:  he showed me the contract--  just one page of it -- showing .10 basis points and then he showed me the proposal that they gave him which was based on bps of .25.   The numbers that he showed me  didn't agree  with either one of those two figures. He then told us that this company is giving him free terminals for 50 fireworks booths and all the swipers  they need for free.
Now you know and I know that is never going to happen-- in fact  he was paying far more than he should have last year and he didn't understand that contract either but unfortunately for him he has already signed his contract for this year. 
However the church that we met with knows better than to deal with him-- they said he never checks anything out and  gets stuck every year. They did $50,000 in 10 days on their booth last year and they don't want to pay a penny more than necessary to process all the credit  and debit cards. So we were happy that the church that we met with actually paid attention to the contract and paid attention to what we explained to them about the business.  We're getting them a great rate and they'll be happy with their new terminal and the swipers.  
The only problem is --- we lost another personal merchant   because the church pastor wants to be an agent and then the youth pastor also wants to be an agent under him and then the church!  There you go guys --  isn't this a great business!  Helping pastors build a retirement income is enough by itself to keep us in the game!

WHAT'S YOUR DWP HOT BUTTON?  Would love to hear from you.

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KEEP GIVING OUT THOSE BROCHURES: this is a Sean story. Got an email from DWP Support (Avita) yesterday with a merchant's name & phone number -- they had signed up but there was no way to tell who the agent was. So I called the merchant and said:  "thank you for being a merchant"  and asked her who was the person who had told her about our company. She said it was a man named Sean -- he'd given her a brochure and told her little bit about  the phone swiper --  so there you go! She didn't sign up when he was there but she did it later on by herself... awesome!  Keep giving out your materials to merchants... you never know when it's going to pay off.
BY THE WAY, the pastor above who had signed the very questionable fireworks contract responded to a postcard in the mail... so he trusted a COMPLETE STRANGER who is taking him to the cleaners
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HEADS UP:  Arrange your calendar next week for one of these MOST EXCELLENT TRAININGS!  

 Pivotal Payments Training-Weekly classes provided

Statement Analysis Training
Next Available Class: Wednesday June 17, 2015 9:00am CST / 7:00am PST
http://www.eventbrite.com/e/pivotal-payments-statement-analysis-training-tickets-17246446586

Product Training 
Next Available Class: Wednesday June 17, 2015 9:00am CST / 7:00am PST
http://www.eventbrite.com/e/pivotal-payments-product-training-tickets-17189739975

Remember the Pivotal BONUS in the month of June:

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PLEASE   PLEASE    PLEASE   WATCH THE TRAINING VIDS IN YOUR INTERFACE.  THEY DON'T HURT A BIT...WE PROMISE! Have a training 'party' -- get some agents together for pizza and interface time!  (Below is from DWP HQ...)

Q:  How do I get access to your excellent phone support?

A: We love helping our agents and in doing so we have provided a number of online classes to help get you started. Many of your questions will be answered through the video classes. Once you have completed ten classes, feel free to contact our Agent Support at 219-472-9588 ext. 702
Q: Why must I take ten training classes before I can get access to your excellent phone support?
A: We know you'll eventually take all the classes because you'd be silly not to, but we do understand that you want to start adding merchants right away. If your answer is not found in those classes and you're with a potential client, be assured we can't wait to help you!

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HAVE A FANTASTIC WEEKEND and Happy Graduation parties!  Here's our granddaughter graduate  last night--

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