2.
Free
Everybody loves free.
People love free stuff so much they’ll
actually make different choices, even when the respective value of the item or
service remains the same.
Dan Ariely revealed
this startling fact in his book Predictably Irrational, where he
examined a very unusual “battle” between Lindt chocolate truffles and Hershey
Kisses.
To test the power of the word “free” in
relation to concrete value, the study first asked people to choose between a 1
cent Hershey Kiss or a 15 cent Lindt truffle (about half its actual value,
generally considered a richer, superior chocolate).
The results were as follows:
In other words, tastes were found to be
very much in favor for the truffle. I mean, who’s going to pass up a deal,
right?
Later though, another random group of
subjects seemingly flipped on their opinion of these two treats. Ariely
revealed that when the price was reduced by one cent for both brands
(meaning the Kiss was now free), people altered their choices drastically.
With the new prices, here were the
results:
Although in the first test it appears we
simply can’t pass up a deal, as it turns out, we really can’t pass up a steal.
Although the relation in prices remained the same (a 14 cent difference between
the two), people chose the Kiss far more often when it was free.
Ariely points to loss aversion (our
disdain for losing out on things) and our natural instinct to go after “low
hanging fruit” as the reasons why we are so susceptible to snatching up free
stuff.
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free gift cards...
INTERESTING STUFF:
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Fees rank right up there, don.t they? And you worried where the $$$ was coming from!
Fees rank right up there, don.t they? And you worried where the $$$ was coming from!
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