EIGHT Questions that Open Merchant Doors

Status update: 

Sorry for paying too much attention to the riveting presidential election drama AND baseball (who knew it was SO exciting??  or...  what happened to baseball during the past year when it changed from being a good way to go to sleep to something we now can't stop watching?!)

Some of you have been bizzy adding new merchants because the merchant count in our 7 levels has gone up 4 in 2 days!

GOOD JOB(S), GUYS!


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I do solemnly swear to turn off the presidential histrionics and start tending to DW merchant gathering .... but not so fast with turning off baseball!  

Aren't you glad that DW is there for you when you're watching baseball and when you're finished watching baseball?


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EIGHT Questions that Open  Merchant  Doors:

1. What do you like about your current processor?
2. What do you not like about your current processor?
3. In an ideal world, what would you most want from your processor?
4. On a scale from 1 - 10, how would you rate the importance of service from your processor?
5. On a scale from 1 - 10, how would you rate the importance of rate from your processor?
6. On a scale from 1 - 10, how would you rate the importance of equipment from your processor?
7. On a scale from 1 - 10, how would you rate the importance of EMV and NFC capability from your processor?
8. What is the biggest challenge your business faces in daily operations that processing can help with?

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These questions are a guideline to spur you to remember this premiere truth:

IT IS MORE IMPORTANT TO GET TO KNOW YOUR MERCHANTS NEEDS AND DESIRES than it is to ...well, THAN ANYTHING ELSE !!

Work up your own list of questions; work up a 'get acquainted' survey -- a 'can I help you?' questionnaire;  create some tool of your own that will assist you in giving your merchant prospects real value in letting you and Digital World be their processor!



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