KEEP FIGHTING THE GOOD FIGHT!!
Barb, They aren't being charged $5 for returns, they are being charged $5 and another 5 cents for every transaction!
Plus
they are on interchange plus 100 basis points. On top of that he is on
Enhanced Billback pricing, which means he's getting more unnecessary
fees.
Holy cow!
That's the WORST we've ever seen!
We would definitely be saving them a lot of money.
I would have the merchant sign up with us then call them and cancel.
The contract does not show $5 per transaction. They should get refunded.
I would think with this kind of screw up they could get out of a contract, but not their equipment lease.
They should give their current company a major fight.
I'm attaching an application for interchange plus 30 basis points with an 8 cent transaction fee.
We will more than likely save them over $700 a month.
They can use their current terminal if we can reprogram it.
Call me if you have questions!
Thanks,
Anthony Huff
Digital World Corp Agent Support
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Welcome new merchants from auto repair to Louisiana Fried Chicken to chinese food to donuts (again with the donuts!!) to catering to dry cleaners carpets to cell repair to -- you get the picture! HI to CA to MO to SC and points in between...
KEEP FIGHTING THE GOOD FIGHT!!
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Texts are a great way to initially approach merchants. I tried it this week and have gottens everal responses with interest. Will send along Monday. Now am getting ready to hit the road for DWP!!
(See yesterday blog below for event details...) Lovethisbiz!!
If you aren't loving it it's because you haven't gtten a merchant yet. That changes everything.
